Policies & Notices

Policies & Notices

National Credit Union Administration, a United States government agency. As a credit union member, the money in your WSFCU account is insured up to at least $250,000.00 by the National Credit Union Association (NCUA), an agency of the federal government. This corresponds to the protection of banks by the FDIC.

Privacy Notice

Information We Collect:

  • We collect nonpublic information about you from some or all of the following sources;
  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, affiliates, or others; and
  • Information we receive from a consumer reporting agency.

Information We Disclose:

  • We do not disclose any nonpublic personal information about our members and former members to affiliates or non-affiliated third parties except permitted by law.

Our Security Measures:

  • We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.
  • Credit Union members and the public may receive copies of this notice of privacy practices by contacting the Credit Union.

Error Resolution Policy

Any member with a question regarding activity shown on an account statement should contact the credit union as soon as possible.  Any errors must be brought to the attention of WSFCU within six months of statement date. For all errors, please document your concern in writing and include the following:

  • (1) Name and account number
  • (2) Description of the error
  • (3) Dollar amount
  • (4) Date of error

Upon receipt of written notification, our response and any necessary correction will be issued within 10 business days.

We can be reached by telephone at (708) 246-6870 or by mail at the address below.

Check Requests

We are always happy to mail your check request to the address on record. All checks are mailed after 5:00pm on the day the request is received by our staff (Mondays, Tuesdays and Thursdays). Once the checks are mailed, WSFCU does not have any control over when the post office will deliver your mail. While most members receive their checks on a timely basis, unfortunately delayed checks are becoming a more common occurrence.


Please allow extra time to receive your check by mail, or if you need the funds right away, we suggest that you stop by the office to pickup your check in person if possible.



If it has been over ten days since your check was mailed and it has not been received, please contact us and we can discuss what options are available.

We have made USPS aware of this issue and apologize for any inconvenience.

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