Error Resolution Policy

In case of errors, please contact the credit union as soon as possible.  For all errors, please document your concern in writing and include the following:

(1) Name and account number

(2) Description of the error

(3) Dollar amount

(4) Date of error

 Upon receipt of written notification, our response and any necessary correction will be issued within 10 business days.

We can be reached by telephone at (708) 246-6870 or by mail: Western Springs Federal Credit Union, 810 W. Hillgrove, Western Springs, IL 60558. 

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